I am so grateful to all the orthopaedic staff during my recent stay.
However on return home to NHS Highland I have had difficulty finding out who is responsible for changing my dressing, and generally am being verbally dismissed and shunted from one service to another.
Finally a community nurse has phoned but so much time has been wasted by the nurse, my driver/ carer and myself which, given a simple phone call to clarify the correct protocols, could have been better spent.
My surgical experience at the Golden Jubilee was 5 star but I am being treated as an outcast now I am home.
"lack of joined up communication on discharge."
About: Golden Jubilee National Hospital / Orthopaedics Golden Jubilee National Hospital Orthopaedics G81 4HX NHS Highland (Health) NHS Highland (Health)
Posted by Highland Giraffe (as ),
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