Two weeks ago I was admitted into the Royal Victoria Hospital to have and operation to remove a section of my Bowel (Right Hemi Colectomy)
From the beginning when I was originally diagnosed following the colonoscopy and being informed of the findings my wife and I were dealt with, with compassion and understanding.
The follow up briefing with the consultant (Mr Manimaran) and ms Cunningham prior to surgery was concise and gave me a good idea what was going to happen and put our minds at ease.
On the day of the surgery again I was kept informed before surgery and everyone was helpful and informative and I received a briefing from the anaesthesia team on what to expect and what was going to happen and also a visit from the consultant. Again I have nothing but praise for the team that carried out the surgery from beginning to end.
Recovering from the surgery that night and the following day in the SHDU again I must single out Victoria (Day Nurse) and Fiona (Night Nurse) for my care under their ministrations and thank them for putting up with my warped sense of humour whilst I was there. I hope I wasn’t too much bother.
Also many thanks to Jayne ERAS Nurse) and Wendy Lead Colorectal Nurse Specialist) and Wendy who also introduced herself for keeping in touch and checking on my progress when I was in and also out of hospital.
I was discharged from the SHDU the day after my operation to ward 53 and again I couldn’t have asked for better staff although I didn’t get to know them as well as I was discharged the following day.
Again I can only praise all those involved with my treatment at the Victoria Hospital and it does not seem to me that it was only two weeks since my operation, so I can only put my speedy recovery down to all those involved.
Staff skills
Staff attitude
Team work
Treatment
Being listened to
Explanations
Involved in decisions
Nurses
Responses
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