While staying with friends in the area I became unwell with a UTI, I tried to deal with it as advised on the NHS website, however after 4 days it still wasn't gone and I was feeling unwell. I went to to Westburn medical centre in the afternoon this week as that was where my friends are registed. I explained to receptionist that I was visiting the area from England, I had a UTI which I'd had before. I was told I needed to go to a pharmacist. Again I stated my case, however clearly these were the rules... I was feeling unwell and I left somewhat grumpily. I went to a pharmacy in Camelon where the pharmacists was extremely kind and helpful. I'm not a Scottish patient therefore they could use the pharmacy first system. They wrote a note saying I MUST be seen today. I have a complex medical history. I returned to the medical centre where i was informed that i could not get an appointment until the next day as all patients must be triaged between 9am and 11am. Receptionist stated they would have told me that if I had not left the building... I left the building because I was told I needed to see a pharmacist.
I was then in a situation where I was forced to A&E. I was feeling unwell I needed antibiotics for a UTI. I travelled to Forth Valley A&E. The receptionist was very helpful but explained there was very long waits (4 hours) due to paediatric emergency and perhaps I should wait until 18.00 and use Out of Hours GP. I was unsure of this as I'm not a Scottish patient . Anyway I booked in, was traiaged Nurse suggested I call out of hours at 18.00. I waited at A&E until 18.00m called out of hours and finally at 18.45 saw a GP who prescribed me antibiotics within 5 minutes I was on my way home.
"Feeling unwell while visiting from England"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR Forth Valley Royal Hospital / GP Out of Hours Forth Valley Royal Hospital GP Out of Hours FK5 4WR General practices in Forth Valley General practices in Forth Valley
Posted by Bella91 (as ),
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