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"Ward 23 Childrens heart unit"

About: Freeman Hospital / Cardiology

When Jenny was born at 38 weeks, she failed to gain weight, had cold hands and feet, and was very breathless. After 4 weeks, she was diagnosed with atrioventricular septal defect and ventricular septal defect which hadn’t been detected during pregnancy.

At 15 weeks old, Jenny had surgery to close her AVSD, VSD and correct her deformed valve.

Jenny has had amazing care by the consultant who operated on her heart and intensive care nurses in PICU, the care was outstanding.

The consultant and anaesthetist put me at ease before surgery, during and after. These people do not get the recognition they deserve. Jenny has spent 11 out of the 18 weeks in the freeman hospital and the care has been outstanding.

It has been a very stressful and emotional time, however, the help and support received from all hospital staff has been incredible and I would not have got through it without the continuous love, care and attention they have shown throughout our heart journey.

Ward 23 has been amazing over our 2 stays from the diagnosis in August 2018 and this long stay September to November for her surgery and feeding problems.

Everyone has been fantastic and i can not put into words how grateful i am for the support and care shown to our family.

Ward 23 ward sister has accommodated my own disability whilst i have been staying on the ward with Jenny.

The cleaning is impeccable on the ward and the cleaner keeps her standards very high plus she is a lovely friendly lady.

The specialist cardiologist had to put a cannula in Jenny's head to deliver IV fluids when he shaved her hair to get the cannula in he kept the hair for me as a reminder of her first hair cut. This was absolutely lovely and thoughtful.

Thanks to all of ward 23 for your care and support.

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Responses

Response from Freeman Hospital 5 years ago
Freeman Hospital
Submitted on 10/12/2018 at 15:07
Published on nhs.uk at 16:05


Thank you for taking the time to leave your feedback regarding the care of your daughter at Cardiology, Freeman Hospital. We are pleased staff were able to provide the help and support during this difficult time and we hope Jenny is recovering well following her surgery. We have forwarded to the directorate concerned, who will share with all the staff involved and we know will be pleased that they have been able to care for you and your daughter over the past 11 weeks.

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