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Hard working and dedicated staff

Posted By vegaqb33

"Hard working and dedicated staff"

About: Gartnavel General Hospital / Xrays and Scans

(as the patient),

During my MRI scan for my spine in the Gartnavel hospital, I received excellent support and care from Mags and Kenny. I was extremely nervous due to my fear of small spaces but they took time to advise ways in which I could make the experience easier. They both showed kindness and understanding to my situation, I couldn't be more grateful to them. To me they represented what is good about the NHS, the hard working and dedicated staff who go above and beyond to give the best care for their patients.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 04/12/2018 at 10:36
Published on Care Opinion at 10:43

picture of Nicole McInally

Dear Vegaqb33

Thank you for taking the time to post on Care Opinion.

People can be very anxious about having a MRI scan, so I am delighted to read about the excellent support and care you received from Mags and Kenny.

I will be delighted to share your post with them and I am sure they will appreciate such positive feedback.

Best wishes

Nicole

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