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"Breath of fresh air"

About: Bildeston Health Centre

I am not usually one to write things. I recently changed to this health centre and finally I have found somewhere where you can make an appointment to see who you want when you want. I love the morning free for all, I can see Drs whenever I want. You take a number and wait but usually I am seen within an hour. At my previous surgery I usually had to wait 3 weeks.

How the staff can continue to smile and be helpful I do not know. But they almost always are friendly, smile and seem to try really hard to help me out. It would seem that the patient is still really important to the practice and that is a rare thing now.

Well recommended and it would be a real shame if this practice gets closed down in the name of "improvements"

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Responses

Response from Bildeston Health Centre 6 years ago
Bildeston Health Centre
Submitted on 02/05/2017 at 09:30
Published on nhs.uk on 22/11/2018 at 15:06


Thank you for your kind words. The morning walk-in service is well recieved by our patients and we hope this will continue to be the case.

We have the NHS "Friends and Family" comment cards in our reception if you would like to complete a very quick tick box card and post in the box provided. You do not have to add your details and the feedback is given to the CCG and NHS England.

Thank you again for your support

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