This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Rapid heart rate"

About: Victoria Hospital / Cardiology

(as the patient),

I was admitted to Ward 21 at Victoria Hospital Kirkcaldy from A and E.  

Dr Francis and the whole team took good care of me.  My heart rate was brought down to a more normal level and I was discharged within about 48 hours.

I was impressed by the care given by all of the members of staff I met, whatever their role.  

Being continuously anchored to lots of wires connected to machines monitoring vital functions was not fun and meant that I could only venture a few feet from the bed.  This made me feel intensely claustrophobic and depressed my mood. I hope that didn't show too much, but staff seemed to intuit how I was feeling and showed special care.  I was treated as a person, and that counts for a great deal in every encounter.

I offer my sincere thanks to all members of staff.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jamie Gorman, Senior Charge Nurse, Ward 21 & 23, Emergency Care, NHS Fife 5 years ago
Jamie Gorman
Senior Charge Nurse, Ward 21 & 23, Emergency Care,
NHS Fife
Submitted on 22/11/2018 at 09:32
Published on Care Opinion at 15:11


picture of Jamie Gorman

Dear Pilgrim,

Thank you for finding the time to share your experience on care opinion of your recent admission to ward 21 here at the Victoria hospital I'm very sorry to read that the cardiac monitoring depressed your mood but proud to read that the staff took special care, treating you as a person which helped a great deal. I will pass your story onto Dr Francis and all the nursing staff to ensure they get your thanks and know you were impressed by their care.

On behalf of everyone on ward 21, we wish you a full and speedy recovery following your hospital admission. Take care.

Jamie Gorman

Senior Charge Nurse

Ward 21

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k