"Rudeness poor communication & missing..."

My mother came to see her GP in September due to lower limb pain, she was sent for a blood test and then followed up with an appointment. She has significant b12 deficiency which could be the cause of her pain++++++ and reduced mobility, however instead of this being addressed, the ignorant and rather rude doctor lectured and complained to her she is not managing her diabetes sufficiently and completely ignored the B12 deficiency.

She tried to manage the pain the massage, heat and exercise, however it was progressively getting worse. We then visited the GP practice again and saw the nurse practitioner who identified the b12 deficiency and prescribed a course of injections.

This is truly poor practice and should be reviewed.