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Staff are happy to commit time to patients

Posted By AlS

"Staff are happy to commit time to patients"

About: Northwick Park Hospital Northwick Park Hospital Urgent Care Centre

(as a relative),

Hi,

My dad was brought in via Ambulance to Northwick Park Hospital in London today. Sister Donelon was great. She was happy, very imformative and listened to ANY concerns we had. It is very rare to find someone like this in the times we live in where staff are happy to commit time to patients where they can. She has it right!

Thank you!

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 5 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 26/10/2018 at 16:19
Published on Care Opinion at 16:31

Dear Sir/Madam

Thank you for taking the time to give us this lovely feedback. It is very heartening to hear when we get it right.

We will of course share your very kind words with Sister Donelon, who I am sure will be heartened to hear that her good work has been recognized in such a way.

Thank you once again for taking the time to share your experience with us.

Kind regards

Pam
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