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Care Opinion

A pleasant experience

Posted By Pleasantly Surprised

"A pleasant experience"

About: Victoria Hospital / Stroke Victoria Hospital / Therapies & Rehab

(as a relative),

My father was admitted to Ward 41 with suspected stroke.   All Staff throughout his journey were friendly, professional and supportive.   Visiting Ward 41 was a pleasant experience with every member of staff making eye contact, happy to respond to every question and keeping us all very well informed. We can't thank everyone enough for making this experience a less traumatic time.

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Responses

Response from Aidan McGlashan, Advanced Speech & Language Therapist, Ward 42, Acute Stroke Unit, Acute Services Division Emergency Care 5 years ago
Aidan McGlashan
Advanced Speech & Language Therapist, Ward 42, Acute Stroke Unit,
Acute Services Division Emergency Care

Assessment and management of swallowing and communication difficulties.

Submitted on 23/10/2018 at 09:17
Published on Care Opinion at 09:47

picture of Aidan McGlashan

Thank you for taking the time to tell us about your positive experiences on Ward 41. I will let the staff know that their work has been appreciated and that you and your father felt supported at a challenging time.

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Response from Moira D'Inverno, Senior Charge Nurse, Ward 42, Stroke Unit, Acute Services Emergency Care 5 years ago
Moira D'Inverno
Senior Charge Nurse, Ward 42, Stroke Unit,
Acute Services Emergency Care

Submitted on 13/11/2018 at 10:37
Published on Care Opinion at 12:04

picture of Moira D'Inverno

Thank you very much for taking the time to write on your experience. It is very nice to receive such positive feedback and I will ensure that this gets feedback to the team.

I hope your father is recovering well.

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