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"EPAU review - dignity respect and outstanding care"

About: Leighton Hospital / Maternity care

My partner and I were seen several times at EPAU for early pregnancy scans and then management of our miscarriage. We must say the care, dignity and respect we were shown was truly first rate and made all the difference. Everything was explained to us very clearly, prompt actions were taken and the team did everything they could to be extremely thorough and careful with such a delicate situation. We were mainly treated by one particular member of staff and she was so caring and great at her job. She made us feel very involved, well cared for and in very safe experienced hands. We can’t thank theis member of staff and the EPAU team enough for the difference this made to our experience.

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Responses

Response from Leighton Hospital 5 years ago
Leighton Hospital
Submitted on 14/11/2018 at 09:55
Published on nhs.uk at 11:06


In response to the posting via NHS choices, Firstly I would like to thank you for taking the time to make this post.

Its so nice to hear the kind words you have for the staff working in the Early Pregnancy Assessment Unit (EPAU) and that your care and treatment at this sensitive time was given with respect and dignity. I will ensure the team are aware of your positive experience and the great work they are doing.

Many thanks.

Michaela Onolfo

Gynaecology Outpatient Manager

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