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Gallbladder removal- best possible care!

Posted By JB90

"Gallbladder removal- best possible care!"

About: New Victoria Hospital / Day surgery

(as a service user),

I attended the day surgery clinic for my gallbladder removal and everything was so organised and slick from start to finish. Every staff member I met was kind and friendly and put me at ease, and were very professional. I cannot thank you all enough,   especially Karline? and Kathy the nurses, and Steven the Surgical registrar, Mr Hair the cons and Dr Giery? The anaesthetist.   You are all brilliant at what you do and I really appreciate your care.

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Responses

Response from Antje Hannah, Personal Assistant/Team Support, Patient Experience and Public Involvement, NHSGGC 5 years ago
Antje Hannah
Personal Assistant/Team Support, Patient Experience and Public Involvement,
NHSGGC

Submitted on 11/10/2018 at 16:03
Published on Care Opinion on 12/10/2018 at 10:10

Dear JB90,

Thank you for taking the time to share your patient experience at the New Victoria Hospital.

I am pleased that the treatment you received was caring and efficient.

I will ensure that your kind comments are shared with all staff who were looking after you; they will be delighted to hear such praise.

I hope that you continue to recover well from your surgery.

Best wishes,

Antje

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