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"Pain clinic AHP Pain Team"

About: New Stobhill Hospital / Pain management

(as the patient),

I am writing to complain about a member of staff at Stobhill Hospital Glasgow, pain clinic. This person was quick to point out that they were involved in a failed cannabis trial before? Another statement which alarmed me, when they stated, they cannot give me anything here that will improve my condition! Had a tin with cannabis details, a dongle with extensive research as stated by Government. All aspects off my inoperable spinal injury and health issues. Again met with a no, so i pointed out that he was obligated to help me and that I would be complaining to yourself and "CLEAR" ans also "END OUR PAIN" organisations.

The Doctor then asked to examine my spine and asked where the effected area was?(There was a large "Lidocaine" patch on my affected area) I said that I was in extreme pain and to be careful. This doctor then pushed into my spine! inflicted a lot off pain, for what purpose? 15yrs of records scans doctor and consultant`s report`s. So I told him i was in a lot of pain at that point. I was then asked to come over to the exam table, told to face my partner, I then made clear in no uncertain terms NOT! to touch my sore bit. Then twice! this doctor did the same thing! PUSHED INTO MY SORE BIT!!! what the hell is going on here? If they were trying to get me angry, they succeeded,Pain level 8 damn why would a professional be so back at me for daring to call them out? FELT LIKE IT! And before you go off on me and my attitude, I have had numerous Doctors Consultants and Nurses Physios and Pain Nurses that did not do this! It was plain to me that this person wanted me out the door, simple as. And it is disgusting. 

Witnessed by my partner and the ongoing hellish pain since! still cannot believe this happened.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 12/10/2018 at 09:35
Published on Care Opinion at 10:17


picture of Nicole McInally

Dear 1PatientPatient

Thank you for getting in touch.

I am so sorry to read about your experience at the clinic. This is not the standard of care that we strive to deliver and we would like to look into this. Would you mind contacting me with some of your personal details including your date of birth so that we can respond to your concerns? My email address is Nicole.McInally@ggc.scot.nhs.uk

Kind Regards

Nicole

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/10/2018 at 11:39
Published on Care Opinion at 12:00


picture of Nicole McInally

Dear 1PatientPatient

Thank you for your emails.

I understand that you have raised this through our Complaints Process and our Complaints Team are currently investigating this. The Complaints Team will contact you directly with an update.

Kind Regards

Nicole

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