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Care Opinion

Excellent care and attention

Posted By Pink2609Lady

"Excellent care and attention"

About: Forth Valley Royal Hospital / Surgical Assessment Unit

(as a relative),

The nursing teams were extremely friendly and helpful.  Very good at communicating what was happening at each stage. We would like to make special mention of Robert and Lesley from SAU who both have outstanding communication and patient management skills.

All staff including Auxiliary staff in Ward A31 were fantastic. Looked after my daughter superbly.

Thanks to Dr Medhi for his excellent care and attention.

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Responses

Response from Pamela Scott, Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre, NHS Forth Valley 5 years ago
Pamela Scott
Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre,
NHS Forth Valley

Submitted on 22/10/2018 at 09:47
Published on Care Opinion at 11:38


Many thanks for taking the time to get in touch. Glad to hear your experience was a positive one. It is really important that we communicate with our patients. I will feed this back to the rest of the team.

Best wishes

Pam

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