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Appointment for a cardiograph

Posted By alphajw66

"Appointment for a cardiograph"

About: University Hospital Ayr / Cardiology

(as the patient),

Recently I received a letter inviting me to Ayr Hospital for a cardiograph, an appointment I was expecting. However, the appoint was for 30 July 2018. 

The letter advised me I should call between 9:00 and 4:30 if I had queries or needed to change the appointment. I have tried the number given but just get an answer machine. What should I do?

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 09/10/2018 at 13:15
Published on Care Opinion at 14:41

picture of Eunice Goodwin

Dear alphajw66,

I am sorry, I don't know what is wrong with the number, but I can find out. If you would like to contact me I will be able to sort this out for you. My number is 01563 826222 or you can email me at eunice.goodwin@aapct.scot.nhs.uk with your details.

Thank you for raising this with us on Care Opinion, we will sort it out as soon as possible.

best wishes,

Eunice

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