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"A really positive experience"

About: Royal Cornwall Hospital (Treliske) / Maternity

(as a service user),

I went in to treliske on Saturday morning at 10am to be induced and I was a bit anxious about the experience because although it was my 4th child it was the first time I had gone through an induction. The nurses on the wheal rose ward made me feel at ease and explained all about the process and made sure I was comfortable and went above with the care they gave me. I had Kirstie on Saturday   and Claire on Sunday and Claire was really compassionate about me missing my children. On Sunday afternoon I went upto delivery suite and I had Tasha looking after me until her shift finished and she was so lovely and made me and my partner feel at ease straight away. She explained about coming back after a while out of midwifery and refreshing her learning but she made us feel really comfortable and done an excellent job. Then Zoe came in and took over and delivered our daughter. She made it a really calming experience and it was the best experience of labour iv had with any of my children. We felt really lucky to have her guiding us through. Thank you all the nurses at treliske you do a great job

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Responses

Response from Trudie Roberts, Maternity Matron, Maternity, Royal Cornwall Hospitals NHS Trust 5 years ago
Trudie Roberts
Maternity Matron, Maternity,
Royal Cornwall Hospitals NHS Trust
Submitted on 01/10/2018 at 16:57
Published on Care Opinion on 03/10/2018 at 09:56


Dear happy Mom and Dad.

Thank you for taking time out of your busy schedule to say thank you to those who cared for you over the weekend. These positive experiences make our job so worth while.

I am so happy that the staff made you feel at ease with the compassion and care they gave you at what can be a worrying time. I am so pleased that you had a happy experience and felt comfortable and informed during your time with us.

Enjoy your new addition to the family.

Kind regards

Trudie Roberts

Community Matron.

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