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I was nervous for my MRI scan but staff were so helpful

Posted By China

"I was nervous for my MRI scan but staff were so helpful"

About: Solihull Hospital / Radiology

(as the patient),

I had an MRI scan this morning at Solihull hospital. As I am not good in small spaces the staff were fantastic at putting me at ease, very friendly and professional . They kept me informed throughout the scan as to what was happening and how long each scan would take. This was in the mobile unit in the new MRI scanner . Brilliant!  They asked regularly if I was ok and gave me lots of encouragement which helped tremendously.

The only thing that could be improved is if i cold be more informed prior to my appointment. 

Thank you so much I will feel at ease if I have to have any more MRI scans.

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Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital

Submitted on 21/09/2018 at 11:05
Published on nhs.uk at 12:06

Responded 21/09/2018

Dear China

Thank you for taking the time to post your comments regarding the care and treatment you have received at Solihull Hospital.

I am pleased to read that you felt that your staff were supportive of your needs and it will be my pleasure to ensure your feedback is highlighted to the senior management team. I will ask that your posting is shared with their staff, as I am sure they will be absolutely delighted to read your positive comments.

Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Kind regards

Kind regards

Patient Experience

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