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"Colonoscopy"

About: Victoria Hospital / Day Intervention Unit

(as the patient),

The venflon wasn't inserted into my vein correctly so the sedative didn't work. Suffered excruciating pain.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 5 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 20/09/2018 at 13:55
Published on Care Opinion at 15:05


picture of Sandra Connelly

Dear Hammy

Thank you for your feedback on Care Opinion following your recent Colonoscopy.

I am disappointed to read that this has not went well and I would be keen to discuss this further with you. Please contact me directly on 01592 643355 ext. 29688 if you would like me to look into this in more detail.

Please accept my apologies; this is not the experience we want for our patients.

Kind regards

Sandra

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Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 5 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 21/09/2018 at 14:48
Published on Care Opinion at 16:40


picture of Sandra Connelly

Dear Hammy

Thank you for taking the time to contact me following your recent Colonoscopy. Hopefully I have managed to offer reassurance regarding the issues you raised on Care Opinion and have helped alleviate any concerns you may have about any further procedures.

It was nice talking to you today.

Kind regards

Sandra

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