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"Full marks to this Occupational Therapist!"

About: Bromley Healthcare / Occupational therapy for adults

(as a carer),

Jenny got in touch following a referral by the District Nurses looking after my husband who has advanced Parkinson's Disease amongst other things.  My husband is wheelchair bound and because of his Parkinsons can be very stiff and a dead weight when myself and his carers are trying to deal with him which is a strain on our backs.  Jenny was concerned about this and recommended a bed hoist but after consideration when it had arrived we decided that we needed something that just one person could handle rather than two.  She duly organised an Oxford Standing hoist which has been invaluable both to myself and to his daily carers.  Jenny really made a great effort to sort this out and we are all very grateful.

Full marks to Jenny as she can also be quite persuasive when I'm not keen on something she wants me to try like the reclining chair for my husband.  Eventually I gave in and she ordered it and I have to say husband has been using it.  I was not happy about the state of his derriere whilst sitting on this and contacted Jenny who then organised I think it was a sort of air cushion which so far seems to work better.  Jenny has always been very friendly and helpful and nothing is too much trouble for her and we are very pleased with all the assistance she has given us.
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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 5 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 17/09/2018 at 10:27
Published on Care Opinion at 12:26


Thank you so much for taking the time to post your comments.

Your feedback is very welcomed by staff and I will of course ensure that they are aware of your comments.

Staff are encouraged to be aware of the needs of carers as much as those of the patients and it is good to read that Jenny has been able to provided with that support.

We wish you and your husband all of the very best.

Kindest regards

Julie

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