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"Amazing Care and Kindness at Hairmyres Hospital"

About: University Hospital Hairmyres / Gynaecology

(as the patient),

I attended the Rapid Access Clinic to have a replacement coil fitted, I attended the Clinic at Hairmyres Hospital with trepidation as I previously had a general anaesthetic to have it inserted due to complications.   Sheila made me feel at ease right away the minute I met her....she was so caring in the way she explained the procedure and although it was uncomfortable her patience and understanding made it more bearable.   I felt  faint during and after the procedure but she took the time to make sure I was ok and arranged for me to lie down in the next clinic for a bit all the time coming back and forward to check I was ok.   Her dedication to her job and her gentle spirit was amazing and I want to thank her for her care  that day.   Nurses are often not recognised enough for their care towards patients  so please everyone take the time to let everyone know the amazing work they do in our hospitals.  

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Responses

Response from Marianne Stoppard, Senior Nurse Surgical, University Hospital Haimyres, NHS Lanarkshire 5 years ago
Marianne Stoppard
Senior Nurse Surgical, University Hospital Haimyres,
NHS Lanarkshire
Submitted on 12/09/2018 at 15:18
Published on Care Opinion at 15:36


Dear Foxglove

Many thanks for taking the time to tell us about your experience at the Rapid Access Clinic at Hairmyres University Hospital.

I am delighted to hear that you were happy with the care you received and I will share your very positive feedback with Sheila and the team. I’m sure they will be pleased to hear that your experience was such a positive one, and their care and compassion was valued.

Best wishes

Marianne

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