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Care Opinion

Underfunded service

Posted By kilocg53

"Underfunded service"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Improve it by having more nurses as they are always very busy.

Better toilet facilities (i.e. toilet roll)

"Very good service which is obviously under funded"

"Meals excellent good variety"

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/09/2018 at 11:35
Published on Care Opinion at 12:36

picture of Eunice Goodwin

Dear kilocg53,

Thank you for your candour. I will pass your post to the team and the management for their review. I am also sure the Charge Nurse will take all your comments seriously and address them where possible.

The catering manger and team will be delighted that you found the meals to be so good.

Thank you for taking time to share this with us,

best wishes for your onward recovery.

Eunice

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