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Care Opinion

Nursing Practice

Posted By Jonesrc1

"Nursing Practice"

About: Western General Hospital / Oncology

(as a relative),

My Sister was recently treated for Neutropenia and  Sepsis following her second dose of Chemotherapy for Breast Cancer. There were very positive aspects about her stay in Ward 4 Oncology but unfortunately some very concerning and negative aspects with regard to her care in Ward 8 Haematology at The Western General in Edinburgh.

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Responses

Response from Catriona Rostron, Associate Nurse Director, Western General Hospital, NHS Lothian 5 years ago
Catriona Rostron
Associate Nurse Director, Western General Hospital,
NHS Lothian

Submitted on 28/08/2018 at 10:27
Published on Care Opinion at 12:49

Dear Jonesrc1,

The quality of the care we provide is very important to us and while I am pleased that there have been positive aspects to your sister's care, I am sorry to here that that wasn't consistent.

I would be really grateful if you would be good enough to contact the Patient Experience Team on 0131 536 3370, so that we can understand your sister's experience and learn from it.

Many thanks

Catriona Rostron

Associate Nurse Director

Western General Hospital

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Response from Steve Elliott, Clinical Nurse Manager, Day Services, East Lothian Community Hospital, NHS Lothian 5 years ago
Steve Elliott
Clinical Nurse Manager, Day Services, East Lothian Community Hospital,
NHS Lothian

Submitted on 29/08/2018 at 13:23
Published on Care Opinion at 14:46

Dear Jonesrc1,

I am the Clinical Nurse Manager for Haematology, can I reiterate Mrs Rostron's response and ask that you share the details so I can investigate please.

Regards

Steve Elliott

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