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Crisis mental health team

Posted By Ankiledmep17

"Crisis mental health team"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (County)

(as a service user),

I was referred by my therapist for suicidal thoughts and intentions,self harm. The therapist was amazing and got me an emergency appointment that day to be what we thought was a psychiatrice assessment. I arrived to be seen by two people who asked me a few questions in 10 minutes about how I had been feeling. I was honest about the voices and my thoughts for the man to say keep doing what your doing I don’t know what else to suggest! No care no real assessment then sent on my way! 

Complete waste of my time and effort to say I’m at breaking point and no help or further suggestions. 

My suicide intentions are strong and with no family to turn too for support I thought I would at least get some help from crisis team.left feeling worse than before I went in,told to ring the crisis number if I needed them.... for what?? Nothing like kicking someone when there down.

No worries you just confirmed no one can help me and I feel that suicide is my only option 

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Responses

Response from Debbie Dolan, Clinical Project Lead, Adult Mental Health, Nottinghamshire Healthcare NHS Trust 5 years ago
Debbie Dolan
Clinical Project Lead, Adult Mental Health,
Nottinghamshire Healthcare NHS Trust

Submitted on 24/08/2018 at 15:14
Published on Care Opinion at 16:20

Dear Ankiledmep17,

We are so sorry to hear of your poor experience of our Crisis resolution and home treatment services and the lack of support you feel you were given during your appointment with the team.

I am particularly concerned to hear you are left experiencing suicidal thoughts and do not feel you have anywhere to turn for support.

While I understand it is difficult and frustrating would strongly encourage you to contact the Crisis team on 0115 9560860 who will be able to arrange to see you again and offer appropriate support, alternatively if you feel unable to do so or your need for support is more immediate then I would encourage you to attend the local emergency department for an Immediate assessment of your mental health.

While I appreciate how challenging these choices can seem when things feel as difficult as they do currently there is appropriate help available to support you at this difficult time and I hope you feel able to take one of these options.

If you wish to discuss your concerns in more detail or to make a complaint about your experience please feel free to contact Michael Thomas Crisis Team Leader or Alison Harrison Service Manager on 01159691300 who will be able to hear your concerns and take appropriate action to resolve issues as necessary

I do hope this information helps and you feel able to get the support you need currently

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