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"Life saving operation at short notice"

About: Royal Surrey County Hospital / Accident and emergency

My daughter was admitted as an emergency when she suffered an abscess under a dental crown. She had suffered extreme pain day and night for 5 days. He face was very swollen as was her neck. It was becoming difficult to swallow and she was in danger of her airways becoming restricted. Her dentist tried in vain to have her admitted locally in Basingstoke but this was in vain. She was told that this was a legal requirement as it was life threatening but nobody would admit her. Eventually Royal Surrey County Hospital agreed to accept her and she was operated on at 8.30 pm the same day. The surgeon has been on call for 24 hours but still found time to operate on her. I owe this hospital and all its staff and huge THANK YOU and will never ever forget the wonderful treatment she received throughout her 2 nights in Clandon Ward, Room 4 a few days ago.

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Responses

Response from Royal Surrey County Hospital 5 years ago
Royal Surrey County Hospital
Submitted on 17/08/2018 at 12:01
Published on nhs.uk on 18/08/2018 at 03:43


Thank you for taking the time to share your feedback with us. I hope your daughter is recovering well. It's always great to hear when our patients have a very positive experience as this is what our staff aim for. I will pass on your feedback on to the relevant department so that they can share your comments with the staff.

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