I had an accident which resulted in orthopedic surgery at Glasgow QEUH. I was shocked and quite frightened not knowing if I would be able to make a full recovery.
The staff were wonderful in the main , especially the nurses who were so sensitive and compassionate to someone who was pretty traumatized and unable to do anything without help. They spent time with me, chatted, answered questions and made an awful week so much easier. I will always to be grateful to them for helping me recover and regain my confidence.
A shattered limb meant I had to attend x-rays and scans and was taken by chair by porters. I was shocked and quite frightened by the conversations they were having over my head as if I wasn't there. Their language was foul, and they seemed to feel free to discuss all manner of highly inappropriate, sometimes sexual things with the patient they were escorting, me, sitting right there and having to listen. It was really intimidating to be stuck in confined spaces with these people always in twos or threes and with patients only partially clothed and at their most vulnerable. I never saw them wipe the seats of their chairs either and people are frequently sitting on them with only hospital gown on which i found to be the most revolting abuse of hygiene I've ever seen. This observation comes from a number of hours observing porters and chair use throughout the hospital from A&E to other areas. No seat was ever cleaned as far as I was aware and I watched people getting up then others sitting down, all only partially covered by gowns.I was also very upset to be spoken to very dismissively by the staff who support nurses. On returning to the ward after surgery I was told I needed to remain on the drip as my BP was very low. It was disconnected as I was returned to my bed and when I buzzed to ask a nurse to reconnect it I was told they were changing shifts and were in a hand over meeting. I left it a further hour and rang again, this same member of staff came into my room and when I explained that I needed my drip reconnected I was told to "wait your turn" and left. I was upset and humiliated and when someone eventually did come several hours later my blood pressure was extremely low and eventually delayed my discharge as I became unwell and took some time to rally.
"Surgery and hospital stay"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Bones, joint and fractures Queen Elizabeth University Hospital Glasgow Bones, joint and fractures Glasgow G51 4TF
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