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"Could not have wished for better emergency admission"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Trauma and orthopaedics Pilgrim Hospital / X-ray and Scans

(as the patient),

I fell in my garden and realised I had broken bones in my foot. Living close to the hospital I was taken by car to A& E at Pilgrim Hospital. Seen within minutes and then waited 30 mins to be called to X-Ray. Acute Trauma practitioner looked after me and kept me informed of procedures and results. I had to wait an hour to see Orthopaedic doctor as there was a more severely injured patient. After that I was plastered up, x-rayed again and then transferred to ward to await a decision by consultant next day. Garden to bed took just under 5 hours and I could not have wished for better treatment from any of the staff who helped me

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Responses

Response from Holly Carter, Matron, Emergency Department, United Lincolnshire Hospitals NHS Trust 5 years ago
Holly Carter
Matron, Emergency Department,
United Lincolnshire Hospitals NHS Trust
Submitted on 28/08/2018 at 09:44
Published on Care Opinion at 12:47


Thank you for your positive and kind words about our Accident and Emergency Department. We are so pleased you had such a positive experience and I'll ensure that that this is passed onto the staff.

Kind regards,

Holly Carter

Interim Matron, Emergency Care

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