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"Worst night of my life."

About: Stepping Hill Hospital / Emergency Department

(as a parent/guardian),

My little family have been through the mill this last 18 months. My husband died suddenly and my children were in shock as was I.

We had a very traumatic coroners inquest which tipped my youngest son over the edge and he attempted suicide. My worst nightmare. I had to ring 999 and attend ED with my child. We attended ED at stepping hill, I was frightened, overwhelmed and extremely worried. I do know staff in ED and thought maybe there may be some judgmental looks but there were none.

My son was treated and I was treated also, with compassion, empathy and love. The staff treated me like a mum and not a nurse, my son was moved to a quieter area (CDU) so I could lie in the bed with him. My son is a teenager yet looked so tiny in the bed. My son was seen by the RAID team who were very supportive and have put lots of support in place, he is still attending therapy at Stepping Hill and the ED Matron Charlotte always makes a point of saying Hello to him when she sees him.

This is the care you want, this is the care you need, this is the care we got. I was so very impressed with ED, on the worst night of my life.  

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 5 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 09/08/2018 at 15:28
Published on Care Opinion on 10/08/2018 at 09:37


picture of Kathryn Glass

Our grateful thanks to you for sharing your story. We would like to discuss this with you further and wonder if you would meet with us?

Please contact either myself Kathryn Glass or Emma Rogers to arrange

0161 416 5203

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Update posted by Moo Wilden (a parent/guardian)

I am happy to meet.

Response from Kathryn Glass, Stockport NHS Foundation Trust 5 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 13/08/2018 at 12:14
Published on Care Opinion at 12:45


picture of Kathryn Glass

That's great, could you either give myself or Emma a call, or email

Kathryn.glass@stockport.nhs.uk

Emma.rogers@stockport.nhs.uk

Thank you

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