I was a patient at the radiology department in Aberdeen and wanted to pass on my experience. Everyone was very friendly and helpful and seemed very efficient. I was scanned in quite a big room with two doors. When I was called through, there was someone else, who I wasn’t introduced to and wasn’t part of the people who were scanning me, on the computer talking to someone else about another patient. Whilst I didn’t hear any identifiable information, I heard everything about the patient’s case.
The scan I was getting meant I was half dressed. Throughout the scan, a minimum of four staff came into the room to talk to the person on the computer who was clearly in demand!
I felt very exposed and vulnerable as the people entering would look over to me as they entered and mouth ‘sorry’ and then whisper to the person on the computer about other cases. At one point, I just wanted to cry as it felt such a bizarre and intruding situation! I understand space must be a problem, but I wonder if it is a multi-purpose room, whether a screen or room divider might be useful for the privacy and dignity of those getting scanned, as well as for the confidentiality of the other patients that were being talked. Although everything else was great and everyone was very friendly, I was quite shocked about what had happened.
"Lack of privacy while getting scanned"
About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans) Aberdeen Royal Infirmary Radiology (X-rays and Scans) AB25 2ZN
Posted by PatientAB (as ),
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