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GP Out of Hours

Posted By OCG

"GP Out of Hours"

About: Royal Alexandra Hospital / GP Out of Hours

(as a parent/guardian),

I had to take my child to GP Out of Hours service at the Royal Alexandria Hospital in Paisley this morning.

Male staff member on reception was cheerful and welcoming despite the early hour.  I was concerned that perhaps we were not using the service appropriately and that we should have waited to access our GP in the morning. However there was no sense of this from the Doctor who welcomed us, was friendly and was good with my child.

Made being up at 2am tolerable.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 09/08/2018 at 11:26
Published on Care Opinion at 11:55

picture of Nicole McInally

Dear OCG

Thank you for taking time to post your feedback. It can be a very worrying time when your child is ill and please be assured that you were using the service appropriately.

It is always good when we receive positive feedback and I will share your post with the GP Out of Hours Service at the Royal Alexandra Hospital

I hope that your child is recovering well.

Kind Regards

Nicole

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