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"Urology Day Case in ward 32"

About: King's Mill Hospital / Urology

I was referred for cystoscopy and was offered a 3 day notice procedure following someone else's cancellation.

The appointment was for Saturday afternoon in ward 32. The nurse deserves special mention in her management of the admissions for that afternoon. Despite being very busy I was impressed by her organisation and the way I was kept informed of the afternoon's programme. The consultant urologist had a most pleasant and friendly manner. After my cystoscopy the consultant neurologist took the opportunity to inform me of the findingsbefore I returned to ward 32 for recovery and post op checks. The staff were all very accommodating and nothing seemed too much trouble.

This was despite the ward being full.

Well done all involved!

I was allowed home later that evening.

Good job Kings Mill....be proud.

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 5 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 30/07/2018 at 09:14
Published on Care Opinion at 10:28


Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your care as I am sure they will be pleased to read your words of praise. Thank you again for taking the time to write this post.

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