"Mentally mauled at Foundation House"

Havimg had the displeasure of being a client at this service, I can only say that the experience left me feeing very let down.

After being very unsure about engaging with the service, I was promised that they would want to help me.

However very little of this help actually materialised. Instead I was given a very stigmatising label without ever explaining it properly, treated with contempt and lied to frequently.

Trying to find answers to any questions about my so called care, got me labelled as difficult and complaining . Apparently speaking negatively about the service ....

The staff frequently displayed uncaring and prejudiced attitudes . Disorganised, unavailable and deliberately late for appointments.

Any attempt to rectify the situation was met with total disinterest and holier than thou attitudes.

Any kind of protestation about these cruel and hurtful practices resulted in being told that I wasn’t engaging properly.

As a consequence I have been left feeling deeply wounded and not knowing which way to turn for help. I can’t help but think that the appalling treatment was deliberate in order to keep the numbers down and discourage anyone from seeking help.

So much is made about care and concern in the mission statement, unfortunately I saw very little of it.

Having my words intentionally twisted and unthruths recorded about me , scare me in case this is happening to other vulnerable individuals.

A real shame that in this day and age mental health care attitudes are still in the Stone Age.

The very people who should be at forefront of tackling stigma and cruelty are in fact compounding it.