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"Misdiagnosis & ASD Awareness"

About: Three Towns Resource Centre / General Psychiatry

(as a service user),

It took over a year and a lot of discussion to decide if I should write my feedback, but I feel it is now the right time.

I was diagnosed with an autism spectrum condition last year as a female adult in my 30s. This was done after almost two years of weekly private therapy exploring my difficulties with life and an assessment with a panel of national autism experts, who also interviewed my family and looked at my childhood, but which was at a huge financial cost. The therapy alone helped me feel supported and heard which saved my life when I had nowhere else to go - and adjustments were made to assist with communication and misunderstandings, and I write things down when I need to.

Although I was diagnosed with depression and anxiety with social phobia many years ago and I agreed with this (and still do), an underlying picture was missed with the CMHT which led to a huge amount of misunderstanding, unhelpful advice and increased pressure to engage in activities that were beyond my capacity.

My psychological state continued to deteriorate. I was already struggling to manage day to day life as an adult trying to live independently with undiagnosed developmental condition. I asked for help and I wanted to overcome my difficulties, but various things were said to me which seemed judgemental and often dismissive, which is unhelpful to someone in the depths of depression. I was even told that I didn’t have much stress in my life by a nurse who barely new me, but I didn’t have the understanding or words to say exactly how wrong she was.

Although, this wasn’t always the case, some showed more understanding than others, including a time when a male nurse took the crisis risk issues seriously and sent me for a hospital admission which I attended, but then it was agreed with the duty doctor to try some intensive help from the crisis team instead, which turned out to be less than helpful as they had a familiar attitude towards me and I ended up back where I started.

I am now aware my communication difficulties complicated the misunderstandings, but I am also not as frustrated as I once was. Although I think labels can be very unhelpful and stigmatising, I needed to know and people in my life needed to know why I experienced the world the way I did, as previous attempts to understand myself didn’t make much sense in the end, including why I spent much of my school and college life perpetually confused, exhausted and unable to speak, or why I wasn't interested in the usual teenager things, despite being well behaved to the point I’d be distraught if I inadvertently broke rules.

The diagnostic report said it hopes it will provide closure and was help me to develop better coping mechanisms and receive appropriate support. I am more hopeful that it will once I am able to process more of what it all means for my life. I am already making grains in that area, as I am now able to communicate when I am overwhelmed or frustrated and why (e.g. being flooded with information I can’t process or struggling with communication issues, sensory, etc). My relationships are closer too. My GP now allows for extra appointment time to take pressure off me, which I am thankful for. Little adjustments make a big difference when dealing with people

Autism awareness needs to improve in the services. No one correctly picked up what was going on for me. My second and final request to find suitable doctor to look at my case was dismissed as an interpersonal problem in the end, when I had valid reasons for doing so – although perhaps I did not communicate those well enough. I hope the renewed (2016) SIGN guidance for referrals for diagnostic assessment for adults with ASD will improve things. I knew something was missing with my case because the CMHT’s understanding of me was so far off. Other people in my life agreed with this but they were not listened to either.

I don’t believe most of the problems I encountered were particularly personal. I understand services are stretched, but I can’t help but feel failed by a system that was meant to help. Other issues were also missed, including obsessive/compulsive issues which worsened after my overdose in 2015 after difficulty coping with my hospital recovery concerning brain injury, and sudden change of environments again (which I struggle with). Since then I was left without any NHS mental health care and then discharged without being informed or having my new medication reviewed. If I did not have the funds to seek private support, I would not be here today.

Finally, I must also be clear that rushing someone to give answers to questions is unhelpful, such as saying “it is a yes or no answer”, or “it is a simple question” while I am trying to process the question and form/organise my thoughts and then answer. I would often rush answers because I wanted to be compliant, but that was at the expense of accuracy. Although, I understand it was not known I was autistic and may have required more time than other people to aid communication.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/07/2018 at 17:59
Published on Care Opinion on 11/07/2018 at 10:02


picture of Eunice Goodwin

Dear Calypso,

I read your post closely and I find it very difficult to imagine how awful this must have been; from your early years through to your eventual diagnosis. I think you have shown that we have a long way to go to learn how distressing even a 'simple' question with a 'yes/no' answer can be for some.

I personally feel humbled. I am sure to have had contact with people with autism spectrum condition throughout my career and I can hold my hands up to say that I did not understand as well as I do now (with your help).

I think your points are well made and I intend to share your post internally and externally so we can benefit from the insight you have given us.

I thank you so much for taking time to give us such a full explanation and providing us with a better understanding of your plight in reaching a diagnosis. I would also like to apologise on behalf of all of us for not fully appreciating or understanding and for how long it took to reach your diagnosis.


Best wishes,

Eunice

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
We are preparing to make a change
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/07/2018 at 16:58
Published on Care Opinion at 22:08


picture of Eunice Goodwin

Dear Calypso,

I passed your post on to the community mental health team and learning disability team (amongst others). The Community MH team have discussed this and have taken this on board for learning and improvement in the team. They are aware they can do things better (can't we all). While this will not happen over night, it is on their radar.

I have also shared your post via FB and Twitter. (You may see a blue moon tonight, I don't tweet often).

Thank you for putting these issue in the spotlight.

best wishes,

Eunice

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Update posted by Calypso (a service user)

Thank you, Eunice – that is much appreciated.

Apologies for the length of my post. I couldn't trim it down as much as I had hoped but I wanted to highlight the key points with examples that could be helpful, rather than just moan about the situation. I wrote many drafts over the year and had to finally decide to “let go” to put my experiences behind me.

It is good to hear that changes are on their radar and it is understandable any real change will take time, but any move in the right direction is good.

I was quite afraid to post my experiences because past attempts to fight my case didn't end well for me and just increased the sense of mistrust and confusion I had increasingly felt. A lot of mental gridlock and lack of hope!

But this is an issue I feel strongly about, and I am deeply concerned about the situation on a national level too concerning late diagnosis, lack of specialist adult autism services/training and the damage it can cause.

We’re already have significantly higher risk of co-occurring mental health problems, such as chronic depression/anxiety disorders, self-harm and suicide. It is so important that NHS staff are better trained to recognise those who may have become lost in the system, or what adjustments are needed. I am far from being alone with my experiences.

Also, if nothing else, sometimes just carefully and patiently listening and allowing people to release the brain-pressure can help meet a need for someone struggling with life and a lack of options/hope. I know it would have for me. I feel awareness of that basic need can get lost somewhere within services.

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/07/2018 at 09:39
Published on Care Opinion at 09:41


picture of Eunice Goodwin

Dear Calypso,

Again, you raise your points so eloquently and in a very balanced way. I think the problems you have faced will certainly resonate with others and it was both brave and clever raising this via Care Opinion. I hear how strongly you feel and I wonder if linking with some of the charities that work on behalf of Autism could help strengthen your voice. I have pasted (below) some contact details for the National Autistic Society.

You are probably aware of this charity, but perhaps it would be worth joining them to help improve awareness, diagnosis and treatment.

I will ask our communications team to tweet this message and Care Opinion planned to tweet your post too.

Twitter:

@autism

Facebook:

National Autistic Society

Main contacts

Email: nas@nas.org.uk

Autism Helpline: 0808 800 4104

Supporter Care: 0808 800 1050

Training, Consultancy and Conference: 0141 285 7117

Head Office Switchboard (administrative enquiries only): 020 7833 2299

Keep your passion and keep pushing, it is with people like yourself that makes change happen.

Best wishes,

Eunice

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