What I liked
What could be improved
i think the nhs is now a business and that you are a number in there system, there is a lack of commincation between doctor's -clinic's -managers. and most of all the patients. i worked in the nhs as a nurse for 16 years but now i am on the other side of it , i can't believe what i have seen since having my back pain for 4 years now.
i live in harrogate north yorkshie, i've been waiting for an appointment since the 8th of july 2010 by a G P referral letter sent to the royal victoria infirmary in newcastle neurosurgery. i had a letter for an appointment booked on the 16th of october 2010,[ hospital transport was booked to take me there, but two days before i was due to go i had a call from the clinic to say that i may not be seeing the right consultant so they got the consultant to call the following day. They said that the doctor felt that i would be wasting their time by seeing them as they were more for the brain than spinal , they said that they would probabily have to refer me on to another colleague who specializers more in spinal conditions, i got in touch with pals over this but all i get from them and the hospital is that my doctor did not send my referral as an emergency , they had sent it as a rountine open referral so i was then sent a letter for a appointment for the 6 th december 2010. i want to be seen sooner as i am in chronic pain 24 hours a day, i have contacted the appointments manager today after speaking to pals again but i was told that the doctor is on leave for another week also my g p is on leave. i am very disappointment in the whole mess. i have been in touch with another hospital but this is more miles away.
"bad practise done by all"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk