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"nasal surgery"

About: Aberdeen Royal Infirmary / Ear, Nose & Throat / Audiology

(as a service user),

Had my nasal polyp op by Mr Ram recently

Cannot speak highly enough of clinicians involved with my care. Mr Ram inspired total confidence - a gentleman!

Nurses on the Ward were superb, especially day shift.

ONLY criticism is time to dispense drugs on discharge, waiting 5/6 hours? not good but I only mention it as I think the problem could be easily resolved by a bit more staff resource?

Well done NHS I will be forever grateful.

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Responses

Response from Linda Oldroyd, Chief Nurse for Surgery, NHS Grampian 5 years ago
Linda Oldroyd
Chief Nurse for Surgery,
NHS Grampian
Submitted on 10/07/2018 at 18:28
Published on Care Opinion on 11/07/2018 at 10:32


picture of Linda Oldroyd

Dear tweed

Many thanks for taking the time to post your feedback on Care Opinion. The team will be delighted to hear how much they are appreciated. I will make sure that they all see your post.

Waiting for medicines to go home with has been a problem for many years and we have tried many things to improve on this. We will not give up! I am very sorry that you had such a long wait, it really should not take that long if everyone does their jobs in a timely manner.

I hope your health is good and that your operation continues to provide you with an improved quality of life. We aim to please!

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