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My mother - eventually diagnosed with bowel cancer

Posted By Gchiles

"My mother - eventually diagnosed with bowel cancer"

About: Heartlands Hospital / Colorectal surgery

(as a service user),

I would like to say how wonderful Mr Dilworth is and his team and also the Stoma nurses. My mother was misdiagnosed for months and eventually Mr Dilworth performed a lifesaving operation on my mother - we cannot thank him enough - he saved my mothers life. Since then we have dealt with the stoma nurses who have all been so informative and very sensitive and caring towards my mother - we will be eternally grateful - thank you all so much - we cannot say how much your actions and care has meant to us - thank you x

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Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital

Submitted on 12/07/2018 at 15:21
Published on nhs.uk at 19:06

Thank you for taking the time to post your comments regarding the care and treatment your mother received by the Mr Dilworth and his team at Heartlands Hospital.

It is lovely to read such positive comments and I am very pleased that your mother had such a good patient experience, especially after having to wait so long for a diagnosis.

I am pleased to read that you felt that your mother received high quality life changing treatment and it will be my pleasure to ensure your feedback is highlighted to the general surgery senior management team.

I will ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments.

Kindest regards

M Campbell

Patient Services

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