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"Great hospital, very central and modern"

About: University College Hospital

What I liked

Day and Night Staff nurses were fantastic and always very helpful

What could be improved

Some HCA should go through proper Customer Service Training

Anything else?

One evening i did not receive my tablets on time and i had to ask 3 times for a nurse to come and give them to me

Also cleaning was done but not properly, the floor wasnt mopped around my bed

More about:
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Responses

Response from University College Hospital 9 years ago
University College Hospital
Submitted on 04/11/2011 at 16:28
Published on nhs.uk on 05/11/2011 at 04:01


Thank you so much for your positive and constructive feedback. We are always striving to improve. Your comments will be passed onto the relevant Ward Sister.

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