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"Administrative Failures"

About: Highfield Hospital

Attended appointment and after waiting 45 minutes beyond appointment time, only to discover that tests should have been arranged prior to this Consultation.

Then I received a letter advising that a telephone consultation would be required prior to attending for the procedures, giving a date and time to be available to take this call.

No call received and numerous attempts by me leaving messages on their answer phone have received no response.

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