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"Home resolution team St Helens"

About: Hollins Park / Crisis Resolution & Home Treatment Team - Warrington

(as a service user),

I have a track  History of mental health   And I just wanted to say the person who called me back today was wonderful,  absolute pleasant to speak to and helpful   

Negative stuff about mental health support  - I’ve been recently under Wirral Cwp  and I have found them really bad when it comes to mental health   But I’ve got to say st Helen support sounds much better if you have a crisis.

Suicide and  self harm  prevention - as well I think it be really good to get the health junction involved,   people who have long-term health issues   wonderful little project. Really beneficial if you have long-term health issues 

I think there needs to be more around mental health around   St Helens like small little projects, people with mental health need to know the services.

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Responses

Response from North West Boroughs Healthcare NHS Foundation Trust 5 years ago
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 25/06/2018 at 15:05
Published on Care Opinion at 15:18


Dear Mrt

Thank you for the taking the time to post your comments

My name is Steven Bailey and I am a PALS administrative support for the Trust.

I was very pleased to hear of your positive experience of our services and I would like to assure you that I will forward your comments onto the team involved so that they can share them with the staff.

If you would like to contact me my contact details are:

Number: 01925 664450

E-mail: Complaints@nwbh.nhs.uk

My hours of work this week: 09.00 am – 5.00 pm

Once again I would like to thank you for taking the time to tell us about your experience. We sincerely value your feedback as this will help us to continue to improve our services for others.

Kind regards

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