"Dark claustrophobic waiting areas"

We have been twice to the cardiology centre and our impression both times has been the same. The buildings are relics of a Victorian age in real need of demolishing to be replaced by something that gives a less unpleasant feeling. Waiting in narrow dark claustrophobic corridors does nothing to enhance the experience and for patients who have a dread of hospitals and suffer from anxiety at even the thought of visiting one experience is not one that builds any confidence in the treatment.

Parking is a nightmare, the centralisation of services in one cramped place makes planning a visit awkward, but travelling from a distance where the alternative to driving is an expensive taxi or several changes of bus which do not bear thinking of.