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After being at A&E for a slipped disc in my back

Posted By Lucas

"After being at A&E for a slipped disc in my back"

About: John Radcliffe Hospital / Trauma and orthopaedics

(as a service user),

I was also sent a text asking to complete a survey and upon sending, said I would be charged! Thinking about what I had to say I filled it in and sent it thinking I would only be charged a few pounds! £23. 45 has been taken out of my account by TF & KL bowring? Which I assume is the company that deal with the NHS surveys? If so I would like a refund!  

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Responses

Response from John Radcliffe Hospital 5 years ago
John Radcliffe Hospital

Submitted on 06/07/2018 at 09:16
Published on nhs.uk at 11:06

I am sorry to learn of your experience following a visit to the Emergency Department at the John Radcliffe Hospital.

Please be assured that your feedback will be passed onto the Service Managers responsible for the Department. We would welcome the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the Complaints Department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Lucas (a service user)

I already have on going complaints about other things, am struggling with physical and mental health problems as well as having learning disabilities so you can pass on this detailed information and please respond to me here in the public eye 👌👍

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