This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Recent visit to A&E"

About: St Mary's Hospital (Newport)

(as a relative),

My Mother (aged 95) was taken into A&E yesterday after feeling ill and fainting, and sent home yesterday evening.

She was very happy with the staff and treatment she received and in particular would like to thank Dr Wight for his care and the trouble he went to to contact and inform all parties, including myself.

Can you please pass on her thanks (and mine) to those concerned.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 5 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 18/06/2018 at 21:17
Published on Care Opinion on 19/06/2018 at 12:18


picture of Vanessa Flower

Dear A Nonymous

Thank you so much for taking the time to post this valuable feedback on the care provided to your mother in our Emergency Department. I have shared this with the senior managers and Dr Wight.

I am pleased to read that your mother was happy with her care and treatment and that you were kept informed.

I am glad that following your mothers attendance she was able to be discharged home and I do hope that your mother is feeling better after her attendance.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k