This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Well done to an excellent team"

About: Solihull Hospital

(as the patient),

I would like to express my thanks to the team at Solihull Hospital Endoscopy unit for the excellent care and treatment they have provided to me during my pre op and colonoscopy procedure today.

I would like to thank Dr Giljaca and the nursing care team Emma, Linda, Chloe, Sharon, Melba and Andy for handling my care with consideration and dignity. I was nervous about the procedure, and am diabetic, so was concerned about controlling my blood sugar during the fasting period, however Emma explained everything to expect in full at the pre op appointment and the literature provided was very thorough and informative which helped to put my mind at rest.

When admitted for my procedure everyone was very friendly whilst reassuring that everything was under control, It was great to have Sharon hold my hand during the procedure, and all this reassured me that all was under control and I was in good hands.

Special thanks to Andy for your patience kind care during my recovery, and for keeping my husband informed of progress.

Well done to an excellent team, who clearly work very hard and very well together. Thank you all so much for the fantastic experience you delivered to me for the NHS. I am much appreciative and wish you all the best for the future.

Kind regards

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital
Submitted on 12/07/2018 at 15:13
Published on nhs.uk at 19:06


Responded: 08.06.18

Dear Kaytee

Thank you for taking the time to post your comments regarding the care and treatment you have received by the Endoscopy team at Solihull Hospital. Although the NHS is currently under pressure, it does offer a fabulous service.

I am pleased to read that you felt that your treatment was excellent and it will be my pleasure to ensure your feedback is highlighted to the Endoscopy senior management team.

I will ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments.

I do hope you have recovered well following your procedure.

Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Best wishes

M. Campbell

Patient Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k