"Solihull Hospital AMU Fantastic Support from..."

My Husband was admitted as an emergency patient on to the AMU department at Solihull Hospital on Monday 14th May 2018.

Initially my husband was monitored and cared for by an excellent West Midlands Ambulance team from (Warwick) So we would like to commend one particular ambulance staff member and his team for a prompt diagnostics and care taken on the transition to Solihull AMU.

My husband was received by a very efficient AMU Sister who was very knowledgeable, had a great bedside manner and was very reassuring in a very challenging circumstances.

Once my Husband was stable enough to be moved out of Rhesus he was taken to a cubicle opposite the nursing station for continuous monitoring.

The teams we would like to commend for the care they provided to my husband were as follows

14th May Night Duty

One particular sister.

Very hard working, very cheerful, excellent clinical knowledge, very empathetic towards my husband, happy to explain all clinical procedures and very reassuring in a very distressing time. Thank you.

One particular nurse. Apologies didn't get her name. Very pleasant, caring and kind, thank you.

One particular doctor. Very pleasant, caring, good clinical knowledge and happy to discuss all aspects of the care and strategy being prescribed.

Another particular doctor - very pleasant and caring doctor, great bedside manner.

All the rest of the night shift team very pleasant and empathetic to all the patients,

Very effective and efficient team with excellent clinical knowledge.

15th May 2018 - AMU Day Duty Staff

Another particular nurse - Great bedside manner, very cheerful and caring, she left no stone unturned to ensure that my husbands care was the very best and that he was kept informed of all processes along the way during his time on the AMU.

One particular student nurse - Lovely lady, very knowledgeable and will make an excellent registered nurse, fantastic bedside manner. Thank you.

Another particular doctor - Very nice chap, happy to explain any questions that we had.

One particular consultant - Consultant Cardiologist (Lovely bedside Manner, excellent clinical and medical knowledge that he was happy to share with my husband and I) Thank you, it was very reassuring.

Health Care Assistants - very kind and supportive throughout the whole episode of care.

Thank you both.

To all the team of hotel services, WRVS ladies an all whom worked in AMU on the 14th and 15th MAY 2018 Day and Nigh Duty.

My husband is making a good recovery thanks to all your fast acting and clinical support.

Thank you all