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I am so glad I went

Posted By nuthatchwe33

"I am so glad I went"

About: Kirklandside Hospital / Care of the Elderly

(as a service user),

When I was referred to the community rehabilitation centre I wasn't keen to attend. I am so glad I went as it has helped me a great deal.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/05/2018 at 08:40
Published on Care Opinion at 09:18

picture of Eunice Goodwin

Dear nuthatchwe33,

Well done for overcoming your initial feelings about it. I am really glad you went and that it was so helpful. It is amazing what can be achieved with the help of rehabilitation teams.

Thank you for taking time to share this with us and I am sure the team will really appreciate this feedback.

I hope you continue to go from strength to strength.

best wishes,

Eunice

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