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Good care

Posted By G49

"Good care"

About: Heartlands Hospital / Urology

(as the patient),

Had my Prostate removed and  was in hospital for 3 days. The care I recieved  in ward 10 was very good and even the food was ok. Heard a lot of bad reports about Heartlands but in my case I had no problems. My consultant was Dr Samarh who explained everything to me before my operation and on the ward Ben was brilliant.

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Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital

Submitted on 11/05/2018 at 12:37
Published on nhs.uk at 13:08

Responded: 11.05.18

Dear G49

Thank you for taking the time to post your comments regarding your treatment at Heartlands Hospital.

It is lovely to read such positive comments and I am very pleased that you had such a good patient experience.

I will forward your posting to the relevant senior teams.

Having read your posting, I appreciate that this would have been a very anxious time for you.

However,

I am pleased that it was made easier by the dedication and the professionalism of the staff.

In addition, I will ask that your posting is shared with the relevant staff, as I am sure they will be delighted to read your positive comments.

Kind regards

Patient Services Team

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