Regarding admin: various issues throughout 2017 - awaiting results from a private clinic to be passed on to me. Ended up having to get the private clinic to send it direct to me. 2018 I also asked for a GP referral letter and was told that it was done and that I could come and collect it. When I arrive to collect it I am then told to return tomorrow. They say it’s not been printed out and they cannot print it out. I specifically checked it would be ready. I had to insist on waiting for the letter and was then told they would print it out for me, as if they were doing me a massive favour.
I recently asked for an appointment with a practive nurse to discuss contraception. I was told the practice nurses do not do this? I was then asked several questions about what I wanted to know about contraception by the receptionist, which I think is inappropriate. Then I was told they needed to book me in for a telephone consultation with a doctor in a months time. This would not be any help if I wanted to be measured for a cap. I went instead to crown heights. They would at least see me. Then I called back the GP to ask for a coil insertion appointment. I was told I would have to wait a month to speak to the doctor on the phone who may/May not then fit it at another appointment. I think this is a very poor service and this type of neglect of family planning and sexual health provision will have consequences for some people.
"Poor administration and inadequate family..."
About: Chineham Medical Practice Chineham Medical Practice Basingstoke RG24 8ND
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