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Physio Attendance

Posted By RC1989

"Physio Attendance"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / Physiotherapy

(as the patient),

I attended physio with my partner and her young sister after a minor car accident. 

Upon arriving at the a and e department we were booked in and seen within 30 minutes, after a further 10 minute wait we were taken as a group into the physio department with Alan and all assessed individually and privately and constantly reassured of what was being done and why and everthing was explained. 

A further check was required my younger sister due to previous history with herself but all of this was just to clarify 100% everything was ok. 

I felt from the moment we were called to the moment we left we were treated with dignity, respect and just comon decency with a gentleman who I can only describe as professional and friendly. 

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Responses

Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 6 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 24/04/2018 at 16:43
Published on Care Opinion at 16:45

picture of Claire Rae

Dear RC1989

Thank you for taking the time to post your comments online. I am delighted to hear that you had a good experience with us and will ensure the comments are passed on to Alan himself. I hope you are all now fully recovered following your accident.


Thanks again

Claire Rae

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