This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Wonderful, go there if you can, they are the best."

About: University Hospital Of Hartlepool

What I liked

I have just had a total hip replacement and wanted to thank everyone who dealt with me, all of whom were absolutely wonderful. Particular mention for the great people on Ward 4. I cannot speak highly enough of this hospital, the way it appears to be run, and of the motivation and caring attitude of the staff. Super people, working long hours with great cheerfulness and skill.

What could be improved

Possibly the food, but no-one's appetite is that good post-op. I am on a low fat diet due to high cholesterol and did not find many low fat choices. However, once again, food was presented with care and the people serving it were brilliant.

Anything else?

Just a heartfelt thank you. logo


Response from University Hospital Of Hartlepool 10 years ago
University Hospital Of Hartlepool
Submitted on 15/08/2011 at 14:02
Published on on 16/08/2011 at 04:00

Dear Val, we pride ourselves on the standards and care in the surgical unit and we’re glad this was what you found when you were a patient there. We very much appreciate you taking the time to leave your comments on NHS Choices and we will ensure they are passed on to the staff who work hard to make sure patients are well cared for while on the unit. We hope you are making a good recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k