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Sons removal of appendix

Story from nhs.uk

"Sons removal of appendix"

About: The James Cook University Hospital

My son was admitted on Friday 6th April and as I didn't know the hospital I went to A and E. The receptionist noticed that my son was struggling to walk so left what she was doing and got a wheel chair and sent us to the correct area of the hospital. Once there he was seen to immediately and given a bed on ward 22 paediatric surgery.

He was operated on the morning of 7th April and made quick recovery for release on the 8th.

All staff were brilliant and first class.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 11/04/2018 at 11:35
Published on Care Opinion at 13:51

Hello,

Thank you for taking the time to share your story.

I am delighted that you and your son have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to A&E and Ward 22. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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