What I liked
The Trees in the car park
What could be improved
The information at reception
The Procedure for new patients
The information in the car park to prevent people from buying a ticket when they have just had a wasted journey.
The robots on reception who dont listen to the question asked and have an automatic response of come back tommorow.
I have not been to the dental hospital for 30 yrs and it seems nothing has changed, I am not familiar with the procedure and times and presented myself yesterday at 9.10 am to ask for some information on treatment only to be told we have no slots left for today come back in the morning at 8.30am, back out to the car I went to give my newly bought parking ticket to someone else, I came back today at 8.35 to be given the only information that we have no slots left again this morning, so yet again I have travelled into newcastle bought another parking tocket and arrived back home without any further information than try again tommorow, I think not ! Fantastic experience which just confirms why it is best to go private and get some professional service
"What a waste of time."
About: Newcastle Dental Hospital Newcastle Dental Hospital Newcastle Upon Tyne NE2 4AZ
Posted via nhs.uk